Legal

Privacy Policy

Last updated 23 October 2026. We keep this short and plain.

Who we are

Social Ladder is a small business based in Adelaide, South Australia, run by Steve Davenport. You can contact us at [email protected] or on 0414 507 887.

What we collect

When you use our website check or other forms, we collect the details you give us, such as your name, email address, phone number (if you provide one) and your business website. We also collect basic website analytics, such as pages visited and the device and browser used, using cookies and tools like the Meta (Facebook) pixel.

Why we collect it

We use your details to send you the check or information you asked for, to respond to you, to follow up about it, and to improve our website and marketing. If you agreed to receive marketing messages, we also send occasional emails or texts with tips and offers.

Who we share it with

We don't sell your personal information. We use trusted service providers to run our business, including GoHighLevel (customer management, email and SMS), Google, Meta and our web hosting provider. Some of these providers store data outside Australia, including in the United States. We take reasonable steps to make sure they handle information securely.

Marketing messages

You can unsubscribe from our emails at any time using the link in each email, or by replying STOP to a text message. We follow the Spam Act 2003 and only send marketing messages with your consent.

Cookies and advertising

We use cookies and the Meta pixel to understand how people use our site and to measure our advertising. You can block cookies in your browser settings, or adjust ad preferences in your Facebook account.

Keeping your information safe

We store personal information in secure online systems and limit who can access it. We keep it only as long as we need it for the purposes above, then delete or de-identify it.

Access, corrections and complaints

You can ask to see or correct the information we hold about you, or ask us to delete it, by emailing us. If you have a complaint, contact us first and we'll respond promptly. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.